FAQ

No, you don't need to subscribe to buy from WowMD. We do offer a Subscribe to Save program. This option saves you money compared to one-time purchases. There are no fees or obligations, and you can cancel anytime.

Canceling is easy and hassle-free. Just create a ticket on our website or email our customer service team. Let them know you want to cancel your subscription. You'll get an email confirming the cancellation.

Yes, you can. Contact our customer service team to reschedule your next delivery. They'll help you set a new date that works better for you.

To change your subscription, create a ticket or email our customer service team. They can help adjust your shipment frequency or make other changes. For adding new products, you'll need to place a new subscription order on our website.

These are special deals for customers who are buying or have bought from us. We can offer deeper discounts because Compare the per-bottle price to see how much you can save.

Please note that no returns or refunds are allowed during seasonal or promotional offers.

We offer a 60-day satisfaction guarantee*. You can return unopened products in their original packaging within 60 days of purchase.

If you request a refund, a 20% restocking fee will be deducted. Bundles or orders with multiple items are non-returnable. Shipping and handling charges must be borne by the customer.

Please note that no returns or refunds are allowed during seasonal or promotional offers.

No, returns or refunds are not allowed during seasonal or promotional offers. Please refer to our standard refund policy for more details.

1. We handle returns Monday to Friday. Once your return request is approved, mail your return via USPS to WOWMD 8152 S. Welby Park Dr West Jordan, UT 84088

2. Include the original packing slip with your return. This helps us quickly identify your order. If you don't have the original packing slip, include a paper with your full name and address.

3. Note that we don't provide return shipping labels. You'll need to arrange and pay for shipping yourself.

4. When we receive your return, we'll do a quality check to make sure all bottles are sealed and in good condition.

After we receive your return, it may take 2-3 weeks to process. Once processed, we'll refund your original payment method. The refund should appear in 3-5 business days.

WowMD accepts PayPal and most major credit cards. Our payment system is secure to protect your information.

If you're not satisfied, you can request a return within 60 days of purchase. If you request a refund, a 20% restocking fee will be deducted. Bundles or orders with multiple items are non-returnable. The Users may not be eligible for a refund if they fall into any of the scenarios stated below:

1. No refund will be provided if the order is combined with another offer.
2. Bulk orders placed for the same product at the same address are not eligible for a refund

To create an account, click on the "Create Account" button on our website. You'll need to provide your name, and email address, and create a password. Then click the final setup button to complete the process.

If you forgot your password, go to the login page and select the "Forgot my password" option. You'll be prompted to reset your password through your email address.

It’s a very rare case that you receive the wrong product delivered. We totally understand your concern and do our best to assist you. If you receive the wrong product, contact our customer service team within 10 days of delivery to address the error.

We use Secure Socket Layer (SSL) technology to encrypt your personal information during online purchases. We do not share, sell, or rent your personal information beyond what's stated in our privacy policy.

WowMD offers a range of products designed to support overall wellness. While many of our customers report positive experiences, it's important to note:

1. Individual results may vary. What works for one person may not work the same for another.
2. Our products are not intended to diagnose, treat, cure, or prevent any disease.
3. We always recommend consulting with a healthcare professional before starting any new supplement regimen, especially if you have existing health conditions or are taking medications.

Finding the right dosage is crucial for getting the most benefit from our products:

1. Always start with the recommended dosage listed on the product label.
2. Pay attention to how your body responds. Some people may need to adjust their intake.
3. If you're unsure, consult with a healthcare provider who can offer personalized advice based on your specific health profile.
4. Remember, more isn't always better. Stick to recommended amounts unless advised otherwise by a medical professional.

Many of our products are designed to work well together. However:

1. Always check the ingredients label to avoid excessive intake of any particular component.
2. If you're considering combining multiple products, it's best to introduce them one at a time to monitor how your body responds.
3. When in doubt, reach out to our customer support team or consult with your healthcare provider for guidance.

We're committed to supporting your wellness journey, but we also believe in the importance of personalized health care. Our customer support team is always available to provide more information about our products to help you make informed decisions.

Depending on your country’s customs regulations, additional charges such as taxes, duties, or customs fees may apply during delivery. If these fees are applicable, they will be the responsibility of the customer and are not included in the product price or shipping cost. For most countries, no additional charges are applied beyond what is shown at checkout, but we recommend checking with your local customs office to confirm if any fees might apply to your region.

If your country does not impose any taxes, duties, or customs fees, you will not face any additional charges beyond the product price and shipping cost you paid at checkout.

If applicable duties or taxes are not paid, the package may be returned to us or held by customs. In such cases, any return shipping costs or fees incurred will be the responsibility of the customer.