Refund policy

Our 60-Day Satisfaction Guarantee

WOWMD^® offers a 60-day satisfaction guarantee on eligible first-time single-bottle one-time purchases made directly through wowmd.com. Eligibility, refund requests, and order-issue assistance are explained below.

60-Day "Keep It" Guarantee* (First Single-Bottle Purchase)

Eligible first-time single-bottle one-time purchases qualify for our satisfaction guarantee, including opened bottles.

For an eligible satisfaction refund, you may keep the bottle. No sealed-bottle requirement, original packaging, return shipping, or product quality check is required.

If you are not satisfied, single click return Create ticket / Email contact@wowmd.com with your order number. We aim to process all requests within 5-7 business days.

No Restocking Fees

We do not have any restocking fee.

Purchases Excluded From the Satisfaction Guarantee

Multiple-bottle orders, bundles, and subscription orders are excluded from the satisfaction guarantee.

For damaged, missing, or incorrect items, follow the order-issue instructions below.

Promotional Orders

An otherwise eligible first-time single-bottle one-time purchase remains covered by the satisfaction guarantee when purchased during a seasonal sale or promotional event. The same eligibility requirements apply.

How to Request a Refund

Create a support ticket or email contact@wowmd.com with your order number and a brief explanation of your request.

Our team will review your purchase against the guarantee’s eligibility requirements. We aim to process requests within 5–7 business days.

Approved refunds are issued to the original payment method. The additional time taken for funds to appear in your account depends on your bank or payment provider.

Eligible satisfaction refunds cover the amount actually paid for the qualifying bottle. Original shipping charges are non-refundable.